Frequently Asked Questions

1. How do I place an order?

To place an order, simply add the items you want to purchase to your cart and then proceed to checkout. You will need to create an account or sign in to your existing account before you can checkout. Once you have created an account or signed in, you will be able to enter your shipping and billing information and select your payment method. Once you have completed all of the required information, you can submit your order.

2. How do I track my order?

Once you have placed your order, you will receive an email confirmation with your order number and tracking information. You can also track your order by logging into your account and clicking on the "Order History" tab.

3. What are your shipping rates?

We offer free shipping on all orders over $50. 

4. How do I contact customer service?

If you have any questions or concerns, please contact customer service at backpacks@strongbrosgear.com

We hope this FAQ page has answered some of your questions. If you have any other questions, please do not hesitate to contact us.